Information Technology and Call Center Services
SECURE AND SCALABLE SOLUTIONS FOR YOUR GROWING NEEDS
Contact Center and IT Support
Challenge Unlimited offers specialized Information Technology (IT) Services for the Federal government and Prime contractors, delivering scalable, efficient, and compliant solutions. From contact centers to complex systems administration, we provide comprehensive solutions tailored to your needs. Our services are designed to optimize operational efficiency, safeguard data, and streamline business processes with reliable and innovative technology solutions. By utilizing these services, organizations can concentrate on their core objectives, confident that their technology requirements are expertly managed.
Contact Center Services
Whether you have an established call center or are launching a new one, our contact center expertise can be of value to your organization. The latest advanced technology enables our agents to excel at even the most complex workflows. You can be rest assured knowing a devoted team will fulfill your goals and promote customer satisfaction with every interaction.
Information Technology Services
Managed IT Services, including network and systems management and cloud computing. Our Cybersecurity solutions provide risk assessments, threat monitoring, and data protection. With 24/7 IT Helpdesk support and expertise in digital transformation, we streamline technology processes and enhance operations.
Positions Supported
Computer Operators, System Administrators, Network Administrators, Database Administrators, Business Analyst, Quality Assurance, Program Analyst, Quality Assurance Software Tester
Partnerships with Prime Contractors
As an approved AbilityOne subcontractor for NASA SEWP VI and CMS Medicare Jurisdiction F & 8, we help agencies and businesses achieve their operational goals with confidence.
Quality Assurance
At Challenge Unlimited, we consistently review and evaluate how we interact with our customers to uncover opportunities to enhance the speed, accuracy, and overall ease of their experience.
Sustainability
Our top priority is delivering exceptional IT solutions that support your organization’s sustainability goals. By optimizing technology systems, we help reduce your environmental impact while enhancing workplace efficiency, improving employee satisfaction, and boosting productivity.
What sets us apart
We are well-versed in federal and industry IT regulations, including NIST standards. Clients get the added satisfaction of knowing we generate jobs and programs that support people with various disabilities.
Additional Benefits of working with us:
Our Customers
We have worked alongside many Air Force and Army bases of the U.S. Department of Defense, General Services Administration, and State/County Government Offices to develop customized solutions and provide the necessary support to achieve excellence.
Capabilities include NAICS Codes: 561422, 518210, 519190, 541512, 541513, 541519
